Final sale items (with prices ending in $.X7 or $.X9).Made to Order items, including custom rugs and furniture.Items without an original receipt or gift receipt.A gift receipt or original receipt is required for all returns and exchanges. Return to Stores - You can return most non-furniture items to your local Williams Sonoma location (Williams Sonoma and Williams Sonoma Home outlet stores excluded).For non-custom furniture and other oversized items, call Customer Service at 1.877.812.6235.Return by UPS - print a return label from our Returns Policy page and bring to a UPS location.An original receipt or gift receipt is required. Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items.
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